FAQ

What is the country of origin of your products?

Carpets are originally made only in Iran.

Do carpets need be vacuumed regularly?

That is a personal choice, but it is recommended to use a vacuum with a rotating brush to clean the dust off of carpets, perhaps twice a week. This process will not damage the carpet.

Can we customize our own carpet?

We do make exceptions, however, we carry a great number of patterns, shapes and sizes for you to select from. Trust us, you’re in good hands.

I live in the UAE or QATAR , Is shipping free?

Shipping all over the UAE for over 1000 drh completely Free, and Qatar over 350 Qr is completely free.

How long does it take to receive the shipment on all UAE orders?

You can expect 2 work days.

I've just placed my order — what happens next?

I’ve just placed my order — what happens next?
Rest assured, your items are in good hands, and here’s the complete process:
• We’ll promptly confirm your order with an WhatsApp message sent to your number provided during checkout.
• Once your order is shipped, you’ll receive another massage from WhatsApp
• On the day after your order, you’ll also receive a WhatsApp message when your item is out for delivery.